Job Title: Assistant Director of IT

Type: Full-time

Location: Resort, Sedona, AZ

Salary: $85,000-$90,000

Set in an environment where innovation meets tranquility, our five-star resort is committed to offering not just premium and customized guest experiences, but also an inspiring and rewarding work atmosphere to our employees. Here is an opportunity to cultivate your IT leadership skills and contribute to enhancing the stellar and high-tech operations of a premium resort.

Job Qualifications:

• Bachelor’s degree from a four-year college or university in computer science, or equivalent work-related experience.
• A minimum of five years’ computer hardware and software experience. Prior experience in a hotel/resort is highly preferred.
• Certifications such as Certified Hospitality Technology Professional (CHTP), CompTIA A , Cisco Certified Network Associate (CCNA), CompTIA Security, MS fundamentals – cloud computing, Microsoft 365 and Windows 10/11, ITIL fundamentals, CCSP, or PMP are a plus.
• Proficient in MS 365, VMWARE, Microsoft Active Directory, Microsoft Exchange, Windows 11, and software applications such as Microsoft Office, POS systems, Time Clocks, Hotel systems, Payroll, etc.
• Skillful in Networking infrastructure – VPN, WAN / LAN and Wireless, encryption, etc.
• Understanding of IT best practices in IT Service Management (ITIL), IT security, and governance (PCI-DSS / NIST).
• Highly effective communicator with the ability to convey complex IT concepts and strategies to diverse audiences.
• Ability to establish and maintain effective working relationships.
• Proven leadership skills with experience guiding and motivating teams.

Job Responsibilities:

As the Assistant Director of IT at our resort, you will:

• Assist in managing and overseeing all IT operations and services across the resort.
• Work closely with the Information Technology Director in planning, scheduling, and coordinating department activities.
• Oversee the integration of major departmental functions including customer support, IT platform support, and vendor management.
• Contribute to software/hardware acquisition activities, including contract negotiations and cost calculations.
• Drive continuous modernization and improvement of the application portfolio and infrastructure environment.
• Be responsible for the development, implementation, and maintenance of service improvement plans for the department.
• Assist in planning and developing vendor management and accountability by developing standards, policies, procedures, and guidelines.
• Lead efforts to evaluate skills and staffing levels needed to enable IT to meet future needs.
• Ensure any IT tool adoption is evaluated across all IT resorts and IT Home Office, ensuring the full potential of technology investments.
• Prepare and deliver IT communications on IT service issues and projects.
• Maintain reliable remote accessibility to provide continuity of IT coverage remotely during operations/emergency when necessary.

Please note that as the Assistant Director of IT at the resort, the ability to maintain a flexible schedule to ensure coverage during operational hours is necessary.

We invite you to be a part of our dynamic and energetic team in the heart of Sedona, allowing you to grow your career while enjoying the serene atmosphere of the resort.

Send your resume to Danielle Salerno Danielle@GeckoHospitality.com