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Hotel. Casino. Private Club. Resort. Vacation Club. Restaurant.

Banquet Manager

Winston-Salem, NC 27104

Posted: 04/04/2024 Country: US Job ID: 1904905 Salary: 52k/year - 60k/year State/Province: NC

Job Description

Essential Responsibilities • Display’s a high level of floor presence and availability to the membership and event hosts. • Greets and seats members and guests, coordinates event set up and floor plans with the club's event director to ensure all event needs are being met. • Schedules all banquet staff according to the weekly BEO’s and sends out the corresponding event sheets to the F&B Management Team. • Ensures correct appearance, cleanliness and proper set-up of all banquet events. • Checks the maintenance of all equipment in the dining rooms or event space and reports any deficiencies to the Clubhouse Manager. • Ensures all cleaning of equipment and storage areas are complete according to daily schedules • Serves as a liaison and coordinates food service and programming between FOH and BOH staff. • Works in tandem with the Catering and Event Manager and Food and Beverage Managers • Approves weekly timecards in Paychex for banquet staff • Ensures opening and closing tasks are assigned/completed daily. • Trains, coaches and mentors all staff on a regular basis. • Carefully supervises to help ensure proper service. Actively assists with service, bartending, table clearing, food running and resetting when necessary. • Inspects service staff to ensure that they are always in proper and clean uniforms based on event type. • Recommends new hires, assists with onboarding, trains and supervises service staff. • Directs shift meetings and lineup with service personnel; communicates information and policy changes and briefs proper personnel. • Oversees service on a daily basis, ensuring the memberships needs and expectations are always met. • Completes quarterly inventory checks of all silverware, china and glassware and linen stock. • Handles member/guest/employee issues and informs supervisor of resolution and if further action is warranted. • Ensures that all safety, accident and emergency policies and procedures are in place and followed. • Assumes various roles in all areas of Food and Beverage service. • Performs other duties as assigned by the Clubhouse Manager. • Attends weekly meetings as scheduled by the Clubhouse Manager. 

Meet Your Recruiter

Chris Shatto
Franchise Partner

Offering over 30 years of industry specific experience in upscale and luxury hotels both in a resort setting and city market, Chris brings expert insight to his clients by truly understanding their needs in order to match them with the right candidate. 

Chris held Executive Committee status at several locations and has a solid understanding of what is expected from the various disciplines within hospitality.  His years of service in this industry has also left him with a large network of contacts and connections.  Chris has the demonstrated ability to find the perfect candidate by uncovering the ‘why’ behind his clients true needs.  His talents encompass coaching for success, interviewing, negotiating, relationship building, and problem solving skills. Chris thrives on the success of finding the ‘perfect match’ for both his client and the talented hospitality professionals he works with.

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