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Casino General Manager - Gaming

Mountlake Terrace, WA 98043

Posted: 04/22/2024 Country: US Job ID: 1822848 Salary: 100k/year - 120k/year State/Province: WA

Job Description

The General Manager is responsible for revenue growth, expense control, guest service and team member engagement through overall leadership, guidance and direction of the team. The GM oversees all areas of the casino operations including gaming, security, food & beverage and cleanliness. By overseeing the day-to-day operations, the GM will drive development of the team, create and maintain a great guest experience, execute company standards and build brand awareness in the local community.


Additional duties include but not limited to:

  • Ensuring that gaming operations comply with all internal controls and Gambling Commission Rules and Regulations.
  • Cooperates with gaming agent and notify agent of any planned changes in gaming operations.
  • Obtains data, supervises the coordination and development of statistical and financial data and internal controls for department budgets, cash flow, cash operations, purchasing, gaming floor efficiency, accounting practices, regulatory compliance, gaming, financial audits, promotions, marketing, security and technical controls and initiates investigation of notable fluctuations or discrepancies.
  • Holds regular staff meetings with department managers to guide the uniform enforcement of policy and procedures, department objectives, department efficiency and accountability, and to strategically implement operations for promotions, events and activities.
  • Directs facility and equipment maintenance to assure performance in a timely and cost-effective manner.
  • Evaluates staffing and disciplinary needs as they arise, under the guidance of HR.
  • Ensures the distribution of comps, discounts, and offers are based on company guidelines.
  • Responsible for the training and equitable treatment of all casino staff.
  • Other duties as assigned.



Requirements:

  • 4 year degree required
  • Masters degreed preferred
  • Minimum eight years’ experience in casino gaming with progressive supervisory experience
  • Knowledge in all Gambling Commission regulations including WAC and RCW
  • Must possess solid analytical and problem-solving skills, be able to apply conceptual thinking to understand and facilitate solutions to complex problems or issues
  • Strong P&L management experience
  • A leader who sets the example when working alongside team members
  • Able to maintain a friendly and FUN work place for all to enjoy
  • Must be available to work weekends, nights, and whenever needed including holidays


Team members will enjoy:

  • Flexible Time Off
  • Medical, Dental and Vision
  • Basic Life Insurance
  • 401K
  • Education Reimbursement Program
  • Career Development and Advanced Opportunities
  • And more!



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Meet Your Recruiter

Erik Kalstad

Erik Kalstad recruits for our Oregon, Washington, and Alaska offices of Gecko Hospitality. Erik is a Certified Personnel Consultant (CPC) and a member of the National Association of Personnel Services (NAPS). Gecko Hospitality Rookie of the Year – 2016.

Erik graduated from Ball State University, and has worked for UPS, Gigi’s Cupcakes, and L&M Gardens. Erik, and his wife have two children. Erik has a love for the hospitality, and craft brewing industries. Erik's diverse background and life experiences will benefit both his candidates and clients. Erik has a genuine passion for helping others and advancing their careers. Please call or e-mail Erik today, and see how he can find you the perfect job, or the perfect candidate.

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