Job Title: Director of Sales

Position Summary:

The Director of Sales is responsible for leading and managing the sales and marketing efforts at our independent upscale hotel. This role will develop and implement strategic sales plans to achieve overall revenue goals while ensuring guest satisfaction and maintaining a positive brand reputation. The ideal candidate will have strong leadership skills, a proven track record in sales, and excellent communication abilities.

Key Responsibilities:

• Develop strategic sales plans to increase revenue and occupancy levels

• Conduct market research to identify new business opportunities

• Build relationships with potential clients, including corporate accounts, travel agents, and online booking platforms

• Collaborate with the Revenue Management team to set pricing strategies

• Train, motivate, and manage the sales team to meet or exceed targets

• Create and maintain accurate sales forecasts and reports

• Monitor competitor activity and adjust strategies accordingly

• Attend industry events and networking opportunities to promote the hotel's brand

• Work closely with other departments to ensure excellent service delivery to guests

• Participate in budget planning for the hotel’s sales department

Qualifications:

• Bachelor's degree in Business Administration, Marketing or related field 

• 5+ years of experience in a similar role within an upscale hotel environment  

• Proven track record of meeting or exceeding sales targets 

• Excellent communication skills (verbal & written)  

• Strong leadership abilities  

• Knowledge of reservation systems (Opera preferred)  

• Proficient in Microsoft Office Suite 

Competencies:

The successful candidate will possess the following competencies:

Leadership - able to lead by example, motivate the team, set clear expectations, communicate effectively.

Results-oriented - driven by achieving results, sets ambitious goals for self and others.

Customer Focus - dedicated to delivering exceptional customer service, actively listens to feedback from guests.

Strategic Thinking - develops creative solutions that drive growth for the business.

Teamwork - collaborates with others to achieve common goals and promote a positive work environment.

Working Conditions:

This is a full-time position. The Director of Sales will be required to work flexible hours based on business needs, including weekends and evenings. Travel may also be required for industry events and networking opportunities.

Work Environment:

The Director of Sales will work primarily in an office setting, but may also need to visit clients and attend events outside the hotel property. This role requires frequent use of a computer and telephone.

We offer a competitive salary, benefits package, and opportunities for career advancement within our growing company. If you are passionate about sales, have a strong background in the hospitality industry, and possess the necessary skills and experience, we encourage you to apply for this exciting opportunity as Director of Sales at our independent upscale hotel.