Front of House Manager in Asheville, NC

Are you passionate about delivering exceptional dining experiences? Do you have a knack for leading and inspiring a team in the bustling world of hospitality? We are seeking a seasoned Front of House Manager to join our dynamic establishment in Asheville, NC.
 

Key Responsibilities:

• Oversee and Manage All FOH Operations: Ensure smooth daily operations and exceptional customer service standards.
• Staff Training and Supervision: Train, supervise, and schedule FOH staff to maintain efficient service and a positive work environment.
• Guest Satisfaction: Enforce procedures for guest satisfaction and effectively handle complaints to enhance customer experience.
• Inventory Management: Monitor inventory levels, order supplies, and ensure availability to meet customer demands.
• Quality, Cleanliness, and Safety: Maintain high standards in the dining area to ensure a top-tier dining atmosphere.
• Seamless Collaboration: Work closely with the kitchen team to ensure seamless service and comprehensive menu knowledge.
• Strategy Development: Develop and implement strategies to enhance customer experience and boost restaurant profitability.
• Reservation and Event Management: Manage restaurant reservations and private event bookings efficiently.
• Stay Updated: Keep abreast of industry trends and adapt strategies accordingly.

Qualifications:

• Proven experience as a FOH manager or in a similar role within the hospitality industry.
• Extensive knowledge of food and beverage operations.
• Strong leadership and organizational skills, with an ability to train, motivate, and manage a diverse team.
• Excellent communication and customer service skills.
• Ability to thrive in a fast-paced environment and make quick decisions under pressure.
• Understanding of restaurant management software and basic accounting principles.
• Flexibility with working hours, including weekends and holidays.
• A Bachelor’s degree in hospitality management or a related field is preferred but not required with significant industry experience.

Benefits:

• Competitive salary and performance-based bonuses based on experience.
• Health, dental, and vision insurance options.
• Paid time off and flexible scheduling.
• Ongoing training and career development opportunities.
• Employee discounts on dining and special events.
• A fun and supportive work environment.
• Opportunities for career advancement.

Culture:

Our establishment prides itself on fostering a collaborative and supportive work environment. Here, every team member is valued and empowered to deliver memorable dining experiences. We believe in continuous learning and provide career development opportunities to help you grow within the industry. Join us and be part of a team where passion for hospitality and customer satisfaction drives everything we do.
 

Application Instructions:

If you are ready to take your career to the next level and be part of a thriving hospitality team, we’d love to hear from you. Please send your resume to kimber@geckohospitality.com

Embark on a rewarding journey with us and make a lasting impact in the world of hospitality!