Lead the Customer Experience as a Front of House Manager
Kannapolis, NC

Salary Range: Up to $55,000 (Based on Experience)
 

Are you a leader with a passion for creating exceptional customer experiences? We’re hiring a Front of House Manager to join our team and take the helm in delivering outstanding dining adventures for our guests. This role is perfect for someone ready to bring their expertise to a growing team with growth potential and an innovative approach to hospitality.

Why Choose Us?

At our restaurant, we’re all about customer experience. We believe every guest deserves a seamless, memorable dining experience, and our Front of House Manager plays a key role in ensuring that. Here's what you can look forward to as part of our team:

• A competitive salary and guaranteed bonuses.
• Career growth potential with professional development opportunities.
• Comprehensive health, dental, and vision insurance.
• Paid vacation, flexible scheduling, and a supportive work environment.

Key Responsibilities

Step into a dynamic role where you'll be responsible for:

• Customer Experience Leadership- Manage guest flow, optimize seating arrangements, and elevate the overall experience with a customer-first mindset.
• Team Training & Scheduling- Build, train, and inspire a high-performing team of hosts, servers, and bartenders.
• Collaboration- Work hand-in-hand with kitchen staff to ensure exceptional, seamless service for guests.
• Inventory Management- Efficiently handle supplies with cost-effective strategies to meet operational goals.
• Guest Satisfaction- Address customer feedback with professionalism, aiming for resolution and consistently delivering top-tier service.

Qualifications

Our ideal Front of House Manager is an industry-savvy professional with the following qualifications:

• Minimum 2+ years of experience in front-of-house operations in hospitality or food service.
• A proven leader with strong communication and supervisory skills.
• Expertise in hospitality management and a commitment to delivering the best customer experience.
• Knowledge in inventory management and cost control strategies.
• A professional approach in resolving customer feedback and concerns.
• Adaptability to thrive in a fast-paced environment with flexibility to work evenings, weekends, and holidays.

Join Us and Make an Impact

Your expertise as a Front of House Manager will shape unforgettable experiences, build a collaborative environment, and drive operational excellence.

If you’re ready to lead with innovation, take the next step in your career, and bring exceptional customer experiences to life, this opportunity is for you.

Send your resume to kimber@geckohospitality.com to apply today and start your next adventure in hospitality management!