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General Manager | Upscale Casual Restaurant | New Hope, PA
New Hope, PA US
Job Description
General Manager
Upscale Casual Restaurant
New Hope, PA
$70-80k, Benefits, Bonus, No Late Nights
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About Us:
We're an upscale casual restaurant located in the charming town of New Hope, PA, offering a unique dining experience that showcases creative cuisine and exceptional service. We're seeking an experienced and talented General Manager to lead our team and drive success in our New Hope, PA location.
Job Summary:
As a General Manager, you will be responsible for overseeing all aspects of restaurant operations, including sales growth, customer satisfaction, team development, and profitability. If you're a seasoned hospitality professional with a passion for delivering outstanding guest experiences, we want to hear from you!
Responsibilities:
- Develop and implement strategies to drive sales growth, improve customer satisfaction, and increase profitability
- Lead and manage a team of servers, bartenders, hosts/hostesses, and kitchen staff to achieve exceptional service standards
- Collaborate with the culinary team to create and execute menus, promotions, and events
- Monitor and control labor costs, inventory, and supplies to optimize profitability
- Ensure compliance with company policies, procedures, and standards
- Foster a positive and inclusive work environment, promoting employee engagement and development
- Interact with guests to ensure satisfaction, resolve concerns, and gather feedback
What We Offer:
- Competitive salary
- Bonus potential based on performance
- Comprehensive health benefits (medical, dental, vision)
- 401(k) plan with company match
- Paid time off and holidays
- Opportunities for professional growth and development
- Fun, dynamic work environment in the vibrant town of New Hope, PA
Requirements:
- 3+ years of experience as a General Manager in an upscale casual restaurant environment
- Proven track record of driving sales growth, improving customer satisfaction, and leading high-performing teams
- Excellent communication, leadership, and problem-solving skills
- Ability to work in a fast-paced environment and adapt to changing situations
- Familiarity with point-of-sale systems and restaurant operations software

How to Apply:
If you're a motivated and experienced GM looking for a new challenge in New Hope, PA, please send your resume to nate@geckohospitality.com
Meet Your Recruiter
Nathan Mast
Nathan Mast grew up in his parent’s and grandmother’s kitchen, he loved to cook and to help assist any way he could. His lifelong dream was to work as a chef or in a restaurant. After graduating with a degree in Restaurant Management, he began his managing career during the brew pub boom of the early 2000s in a full-service brew pub restaurant and lounge. He quickly rose through the ranks to become the corporate beverage manager of the company’s two locations.
From there, he moved on to be the lead hospitality and beverage manager of the newly built local casino where he thrived in the high pace environment, focused on training and service. Nathan then took his expertise to Philadelphia to assist in the opening of their new casino on the waterfront where he utilized the great experience of the Sands Casino opening to help guide the team to a successful opening and first year.
Finally, Nathan relocated back to the Lehigh Valley to be closer to family and work for one of the upcoming (to the area) casual sports bar restaurants where he spent the next almost 10 years opening new locations, becoming a corporate training store on 3 separate occasions, and running a top store in the company.
Nathan is looking forward to using his ability to build trusting relationships with his team and utilizing the knowledge and experience he has gathered throughout his 21 years in the hospitality business to become a successful recruiter. In his spare time, Nathan is a huge Philadelphia sports fan, loves to be in the kitchen and when the weather cooperates, enjoys playing golf and any outdoor sport.
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