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General Manager - Yucaipa
Job Description
Job Title: General Manager
Location: Yucaipa, California
Salary: Up to $26 per hour, plus bonus and insurance benefits
Company: Pollys Pies Franchisor of KFC
Job Description:
We are a popular chicken chain based in Yucaipa, California, known for our delicious offerings and commitment to exceptional customer service. We're currently seeking an experienced and dedicated General Manager to lead our team. The ideal candidate will have a comprehensive understanding of restaurant operations, a customer-centric mindset, and a commitment to maintaining our high standard of service and quality.
Key Responsibilities:
Oversee the daily operations of the restaurant, ensuring a smooth and enjoyable dining experience for our customers
Recruit, train, and manage staff, fostering a positive and productive work environment
Implement and enforce company policies and procedures, maintaining high standards of food quality, cleanliness, and customer service
Control operational costs, including food, labor, and supplies, to ensure profitability
Work closely with the kitchen team to uphold our renowned food quality and presentation standards
Handle customer inquiries and complaints promptly and professionally, ensuring customer satisfaction
Regularly review performance data and operational practices to identify areas for improvement and implement necessary changes
Qualifications:
Minimum of 5 years of management experience in a fast-food or quick-service restaurant
Proven leadership skills with the ability to motivate and manage a team
Excellent customer service skills with the ability to handle customer complaints professionally
Familiarity with health and safety regulations in the food service industry
Strong organizational skills with the ability to multitask in a fast-paced environment
A passion for delivering a memorable dining experience to customers
Benefits:
This position offers a competitive hourly rate, potential bonuses, and insurance benefits.
Qualified candidates are invited to submit a resume detailing their relevant restaurant management experience. We look forward to hearing from you!
Meet Your Recruiter
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Lucas Andrews
Lucas Andrews has over 15 years of experience in restaurant operations and another 5 of that being in recruiting and onboarding and leadership experience. During high school, Lucas began his career as a busser and moved up the ranks and was a part of the managing team within three years while going to college. Lucas had held many different management positions before transitioning into recruitment.
He grew up in a suburb of Roseville in Northern California, then moved to Southern California to pursue his successful restaurant management career. Lucas’s’ ability to see talent and passion for others makes him an exceptional recruiter.
Lucas is a devoted family man and spends most of his free time with his wife Ashley, and his two sons – Callum and Liam, and daughter Presley. He enjoys football, boating, basketball, hiking and fantasy sports!
Since 2000, Gecko Hospitality and its dedicated Franchise Partners and Recruiters throughout the United States and Canada have been pioneers in the hospitality recruiting industry. The value that Gecko Hospitality provides to its clientele is evident in the advanced networking and technology skills our professional recruiters possess in identifying qualified restaurant professionals.
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