Job Title: General Manager

Location: Torrance, California 90503

Salary: Up to $91,000 per annum, plus bonus of up to $2,400 and a comprehensive benefits package

Company: Urban Plates

Job Description:

Urban Plates, a restaurant dedicated to delivering handcrafted, made-from-scratch meals, is seeking an experienced and dedicated General Manager for our Torrance, California location. The ideal candidate will have a comprehensive understanding of restaurant operations, a commitment to delivering exceptional service, and a passion for fresh, high-quality food.

Key Responsibilities:

Oversee the daily operations of the restaurant, ensuring a seamless dining experience for our customers

Recruit, train, and manage restaurant staff, creating a positive and productive work environment

Implement and enforce company policies and procedures, upholding our commitment to high standards of food quality, cleanliness, and customer service

Manage operational costs effectively, including food, labor, and supplies

Collaborate closely with the kitchen team to uphold our standards of food quality and presentation

Handle customer inquiries and complaints promptly and professionally, ensuring customer satisfaction

Review performance data and operational practices to identify areas for improvement and implement necessary changes

Qualifications:

Minimum of 5 years of management experience in a full-service restaurant

Proven leadership skills with the ability to motivate and manage a team

Excellent customer service skills with the ability to handle customer complaints professionally

Familiarity with health and safety regulations in the food service industry

Strong organizational skills with the ability to multitask in a fast-paced environment

Passion for fresh, quality food and creating a memorable dining experience

Benefits:

This position offers a competitive salary, a bonus of up to $2,400, and a comprehensive benefits package.

Qualified candidates are invited to submit a resume detailing their relevant restaurant management experience. We look forward to hearing from you!