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Hotel. Casino. Private Club. Resort. Vacation Club. Restaurant.

Hospitality / Valet Manager

Torrance, CA 90503

Posted: 11/14/2023 Country: US Job ID: 1689031 Salary: 85k/year - 100k/year State/Province: CA

Job Description

Hospitality / Valet Manager - Torrance, CA

 

Overview

We are seeking an experienced and organized Hospitality / Valet Manager to join our team. You are passionate about fostering special relationships with our Hotel Partners and you excel in developing and maintaining those connections via thoughtful staff training, making human connections, and encouraging career growth.

  • The Hospitality / Valet Manager is responsible for the financial, operational, safety and service-related success for the Valet department and will ensure Hotel standards.
  • The Hospitality / Valet Manager is responsible for managing, planning, scheduling, training, and directing the activities of the leadership and frontline staff.
  • The Hospitality / Valet Manager will maximize revenues, control expenses, and ensure guest satisfaction and will incorporate high levels of safety & service aligned with the client
  • The Hospitality / Valet Manager will ensure guest satisfaction and team morale are achieved 100% of the time.
  • The Hospitality / Valet Manager supervises a team of Assistant Managers, Supervisors, Leads and operations staff.

Qualifications

  • Experience in the hospitality industry (Parking, Restaurants, Hotels, etc) is preferred.
  • Bachelor Degree or equivalent work experience.
  • At least 2 years of experience as a Hospitality / Valet Manager.
  • Valid Drivers License required.
  • The Hospitality / Valet Manager handles staff scheduling to productivity model and P&L, F&B cost controls.
  • The Hospitality / Valet Manager must be able to communicate, both written and verbal, in English.
  • Prioritize, organize, attention to detail, speed, and accuracy and follow directions thoroughly, remain calm, conflict resolution, use good judgement.
  • The Hospitality / Valet Manager must work together as a team, work with autonomy, display integrity, maintain confidentiality.
  • Train & develop staff, assess their performance and take corrective actions.
  • The Hospitality / Valet Manager must have the ability to process billing and use property software and POS software/systems.

Physical Demands & Environment

  • Willingness to work in various weather conditions (heat, wind, snow, rain, etc.).
  • Lift, push and pull at least 50 pounds.
  • Stand and walk for extended periods of time.
  •  Ability to bend, stoop, squat and lift frequently throughout a shift.
  • Working with different noise levels and around fumes/odor hazards, dust/mite hazards & around chemicals.

Compensation

  • $85K-$100K plus 10% bonus
  • Benefits





Meet Your Recruiter

David Donnelly

David grew up in Michigan and started his hospitality career at the tender age of fifteen working in a restaurant as a porter and dishwasher. His first manager taught him the importance of hard work and doing the job right the first time. Fast forward several decades later, David has carried that mantra with him throughout his career and worked in some of the finest restaurants, hotels, resorts and country clubs in the United States in several management and director positions.

Since that first job, David worked almost every position possible in a restaurant from cook to bartender to supervisor. After college, David was hired by Marriott Hotels & Resorts and successfully completed their renowned training program. He began his professional management career as a restaurant manager in a very high-volume airport property. From there, David’s career continued with companies such as Wyndham International, Starwood Hotels & Resorts and Hilton Hotels & Resorts as well as two Platinum Clubs of America. David’s experience includes downtown, airport and suburban hotels as well as conference centers, resorts, city clubs and country clubs.

David has been a certified trainer, a certified food & beverage executive, certified in food service management through Cornell University and a member of the CMAA.

Becoming a franchise partner with Gecko Hospitality just seemed like the right thing to do after dedicating so many years to the operations side of the business. David has always been in the service industry and now wants to serve his candidates and clients by “connecting people and changing lives, one career at a time”. David lives in San Clemente with his wife Rose, son Peter, and Dakota, their one of a kind dog. They enjoy traveling, summer vacation ‘up north’, dining, hiking and just chillin’ by the beach.

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