Hotel Assistant General Manager
Asheville, NC 28715 US
Assistant Hotel General Manager - Asheville, NC
We're delighted to extend an exceptional opportunity for a seasoned and dynamic Assistant Hotel General Manager to join the leadership team at our brand-new hotel in the vibrant city of Asheville, NC.
As a distinguished hospitality company with a robust presence nationwide, we pride ourselves on delivering unparalleled guest experiences. Our extensive industry experience equips us with a profound understanding of the hospitality landscape and the unique needs of our clientele.
In your role as Assistant Hotel General Manager, you will assist in overseeing all operational aspects of the hotel, manage staff on a day-to-day basis, and ensure optimal guest satisfaction. You will serve as a representative of our esteemed brand, providing leadership and strategic planning across all departments to uphold our culture of service excellence and efficient operations.
- Assist in managing the hotel's operational functions as outlined in the Organizational chart.
- Regularly convene meetings and briefings with all department heads.
- Ensure strict adherence to hotel operating controls, SOPs, policies, procedures, and service standards.
- Participate in key property decisions, including capital projects, customer service initiatives, and refurbishments.
- Handle complaints and oversee the service recovery procedures.
- Assist in preparing, presenting, and achieving the hotel’s annual Operating Budget, Marketing & Sales Plan, and Capital Budget.
- Collaborate in managing the hotel's profitability, ensuring revenue and guest satisfaction targets are met and exceeded.
- A degree in Hotel Management or a related field.
- Minimum 3 years of experience in the hospitality industry, with full-service hotel experience.
- Proficient understanding of P&L statements and the ability to respond with impactful strategies.
- Clear strategic thinking.
- Exceptional leadership skills.
Why Choose Us?
We are committed to empowering our employees with the resources, incentives, and flexibility they need to thrive professionally and maintain a healthy, balanced life. We offer an attractive salary package, comprehensive benefits, and opportunities for professional development.
If you are an experienced Assistant Hotel General Manager with a passion for delivering excellence and a knack for navigating the dynamic hospitality industry, we encourage you to apply.
Meet Your Recruiter
With hospitality experience all over the Southeast, including over a decade in management, Andrew uses his natural leadership skills and diverse experience in hospitality to leverage candidates into positions where they will not only thrive, but help their team grow. His commitment to improvement earned him a degree in Business Management, Administration, & Operations, as well as continuing education in hospitality and tourism management and athletic operations. Andrew's ability to put teammates in positions to succeed developed early from time spent in leadership roles in collegiate team sports as player and coach. His team-first attitude helped facilitate successful openings of luxury properties, thriving bar programs in high-volume venues, and craft cocktail spirit programs in fine dining establishments. Evident from his beginning as a dishwasher in school through his progression through various executive roles, Andrew's belief in being the hardest working person in the room shines through for the team.