Job Description: Operations / Housekeeping Manager

Position Overview

We are seeking a dedicated and experienced Operationos / Housekeeping Manager to lead our housekeeping team. The ideal candidate will ensure the highest standards of cleanliness, organization, and guest satisfaction while maintaining an efficient and motivated team. This role requires excellent leadership, attention to detail, and the ability to effectively coordinate with other departments.

Salary: $40K - $50K (with Housing possibly provided)

Key Responsibilities

• Staff Management
• Recruit, train, and supervise housekeeping staff.
• Schedule and monitor staff duties to meet operational needs.
• Provide ongoing feedback and appraisals to ensure staff performance and development.
• Operational Oversight
• Maintain cleanliness and sanitation standards for all areas, including guest rooms, public spaces, and back-of-house areas.
• Conduct regular inspections to ensure quality and compliance with health and safety regulations.
• Ensure prompt handling of guest requests and complaints related to housekeeping.
• Inventory and Supplies
• Monitor and manage inventory of cleaning supplies and equipment.
• Place supply orders as needed, ensuring cost efficiency and avoiding shortages.
• Oversee proper maintenance and functionality of housekeeping equipment.
• Interdepartmental Coordination
• Collaborate with other departments, such as Front Office, to fulfill guest needs and ensure smooth transitions between services.
• Communicate effectively with maintenance staff to address repair or servicing needs in guest areas.
• Compliance
• Ensure compliance with company policies, procedures, and local regulations.
• Maintain proper documentation of staff schedules, inspections, and inventory usage.

Required Qualifications

• Experience in a housekeeping management or supervisory role, preferably within the hospitality industry.
• Strong leadership skills, with the ability to motivate and manage a diverse team.
• High attention to detail and commitment to maintaining excellent hygiene standards.
• Effective communication and problem-solving skills.
• Proficiency in basic computer applications for scheduling, reporting, and inventory management.

Preferred Qualifications

• Degree or certification in hospitality management or a related field.
• Experience working in hotels, resorts, or similar settings.
• Knowledge of environmentally friendly cleaning practices and materials.

Benefits

• Competitive salary and performance-based incentives.
• Comprehensive health and wellness benefits.
• Opportunities for professional growth and advancement.
• Discounts on company services and offerings.
• Supportive and team-oriented work environment.

If you are passionate about cleanliness, organization, and creating memorable guest experiences, we encourage you to apply for the Operations Manager role and join our exceptional team!

If interested please send your resume to sylvia.corral@geckohospitality.com