Job Title: Multi-Unit General Manager

Location: Central Los Angeles, California 90011

Salary: Up to $85,000 per annum, plus bonus and a comprehensive benefits package

Company: Popeyes Louisiana Kitchen

Job Description:

Popeyes Louisiana Kitchen, recognized for our flavorful Louisiana-inspired recipes, is currently seeking a seasoned and enthusiastic Multi-Unit General Manager to oversee operations across multiple locations in Central Los Angeles. The ideal candidate will have extensive multi-unit management experience, a keen understanding of quick-service restaurant operations, and a passion for leading teams to deliver exceptional service and quality.

Key Responsibilities:

Oversee daily operations of multiple restaurant locations, ensuring consistent brand standards, food quality, and customer service

Recruit, train, and manage restaurant staff across all locations, fostering a positive and productive work environment

Implement and enforce company policies and procedures to maintain high standards of food quality, cleanliness, and customer service

Manage operational costs effectively across all units, including food, labor, and supplies

Work closely with store managers to identify opportunities for improvement and implement necessary changes

Handle escalated customer inquiries and complaints in a professional and timely manner

Regularly review performance data and operational practices to drive continuous improvement across all locations

Qualifications:

Minimum of 5 years of multi-unit management experience in a quick-service restaurant setting

Proven leadership skills with the ability to motivate and manage teams across multiple locations

Excellent customer service skills with the ability to handle customer complaints professionally

Familiarity with health and safety regulations in the quick-service food industry

Strong organizational skills with the ability to multitask in a fast-paced environment

Passion for maintaining high standards of quality and service in the quick-service restaurant industry

Benefits:

This position offers a competitive salary, potential bonuses, and a comprehensive benefits package.

Qualified candidates are invited to submit a resume detailing their relevant multi-unit management experience. We look forward to hearing from you!