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Hotel. Casino. Private Club. Resort. Vacation Club. Restaurant.

Outlets Restaurant Manager

Charlotte, NC 28202

Posted: 08/30/2023 Country: US Job ID: 1584283 Salary: 50000k/year - 60000k/year State/Province: NC

Job Description

Outlet Restaurant Manager - Upscale Hotel, Charlotte, NC

We are seeking a dynamic and experienced Outlet Restaurant Manager for our upscale highrise hotel located in the heart of Charlotte, NC. The ideal candidate will be responsible for overseeing the overall operations of our premium dining and bar outlets, ensuring an exceptional guest experience that matches our luxurious surroundings.

Key Responsibilities:

  • Oversee the day-to-day operations of our upscale dining and bar outlets, ensuring efficiency, excellent guest service, and profitability.
  • Develop and implement strategies to improve service levels, increase revenue, and drive overall outlet growth.
  • Ensure the highest standards of food and beverage quality, presentation, and service are maintained consistently.
  • Collaborate with other hotel departments to create a seamless guest experience across all touchpoints.
  • Ensure compliance with health, safety, and liquor regulations.


  • Minimum of 2 years of management experience in a similar role within a high-end hospitality environment.
  • Proven track record of successfully managing upscale dining and bar outlets.
  • Excellent leadership, communication, and interpersonal skills.
  • Strong business acumen with a focus on strategic planning, driving revenue, and controlling costs.
  • Proficiency in budgeting, forecasting, and financial analysis.
  • In-depth knowledge of the local market, including customer preferences, trends, and competitive landscape.
  • Must have a flexible schedule, able to work weekends, holidays, and evenings as required.


  • Competitive Salary and Bonus Structure
  • Comprehensive Health, Dental, and Vision Insurance from Day 1
  • Generous Vacation/Paid Time Off (PTO) Policy
  • 401(k) with Company Match
  • Professional Development Opportunities
  • Employee Discounts on Hotel Rooms, Dining, and Travel Experiences

If you have a passion for hospitality and are ready to lead a dedicated team within a vibrant, high-energy environment, we would love to hear from you. Apply today to join our team and elevate your career to new heights!

Meet Your Recruiter

Chris Shatto
Franchise Partner

Offering over 30 years of industry specific experience in upscale and luxury hotels both in a resort setting and city market, Chris brings expert insight to his clients by truly understanding their needs in order to match them with the right candidate. 

Chris held Executive Committee status at several locations and has a solid understanding of what is expected from the various disciplines within hospitality.  His years of service in this industry has also left him with a large network of contacts and connections.  Chris has the demonstrated ability to find the perfect candidate by uncovering the ‘why’ behind his clients true needs.  His talents encompass coaching for success, interviewing, negotiating, relationship building, and problem solving skills. Chris thrives on the success of finding the ‘perfect match’ for both his client and the talented hospitality professionals he works with.

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