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Hotel. Casino. Private Club. Resort. Vacation Club. Restaurant.
POS TECHNICIAN
1741 Business Center Drive, Suite 200 Herndon, VA 20170 US
Job Description
POS TECHNICIAN
$65,000-$75,000
HERNDON VA 20170
As the Point-of-sale (POS) Technician, you will assist any venue having trouble resolving technical issues with Point-of-sale systems as well as helping with any IT related needs for restaurant locations. Candidate will also assist, when necessary, with any POS implementations for new venues.
Responsibilities
Responsibilities
- Act as the POS support liaison for all restaurant locations.
- Provide onsite and remote support for POS systems (Square and Toast) including training, configuration, monitoring, and customization.
- Perform hardware and software troubleshooting with restaurant teams
- Aid in installation, relocation and re-installation of equipment when required.
- Develop and improve documentation to support problem analysis and resolution.
- Build custom reports
Qualifications
Qualifications
- 3+ years in a help desk or POS tech support role.
- Quality Assurance experience is a plus.
- Information Technology degree or industry relevant experience
- Experience troubleshooting hardware/software products.
- Experience with networking concepts.
- Customer Service Oriented is a must as you will be a point of contact for everything IT
- Proven analytical and problem-solving abilities
- Outstanding interpersonal skills and great team player.
- Must be able to work independently with a high degree of self-initiative.
- Strong organizational and time management skills to effectively contribute to multiple projects in an efficient manner
- Ability to work well under pressure and adapt to changes in project priorities
- Must be able to accommodate a flexible work schedule.
- Point-of-Sale Hardware/programming experience
- Able to install and update Square and Toast POS systems
- Understanding of Square and Toast systems
- Experience integrating and supporting 3rd party apps (i.e. OlO, Paytronix, Gratshare)
Please send your resume by return email
garrett@geckohospitality.com
Meet Your Recruiter
Since 2000, Gecko Hospitality and its dedicated Franchise Partners and Recruiters throughout the United States and Canada have been pioneers in the hospitality recruiting industry. The value that Gecko Hospitality provides to its clientele is evident in the advanced networking and technology skills our professional recruiters possess in identifying qualified restaurant professionals.
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