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Hotel. Casino. Private Club. Resort. Vacation Club. Restaurant.


Herndon, VA 20170

Posted: 01/24/2023 Country: US Job ID: 1434 Salary: $65,000-$75,000 State/Province:

Job Description

As the Point-of-sale (POS) Technician, you will assist any venue having trouble resolving technical issues with Point-of-sale systems as well as helping with any IT related needs for restaurant locations. Candidate will also assist, when necessary, with any POS implementations for new venues.



  • Act as the POS support liaison for all restaurant locations.
  • Provide onsite and remote support for POS systems (Square and Toast) including training, configuration, monitoring, and customization.
  • Perform hardware and software troubleshooting with restaurant teams
  • Aid in installation, relocation and re-installation of equipment when required.
  • Develop and improve documentation to support problem analysis and resolution.
  • Build custom reports



  • 3+ years in a help desk or POS tech support role.
  • Quality Assurance experience is a plus.
  • Information Technology degree or industry relevant experience
  • Experience troubleshooting hardware/software products.
  • Experience with networking concepts.
  • Customer Service Oriented is a must as you will be a point of contact for everything IT
  • Proven analytical and problem-solving abilities
  • Outstanding interpersonal skills and great team player.
  • Must be able to work independently with a high degree of self-initiative.
  • Strong organizational and time management skills to effectively contribute to multiple projects in an efficient manner
  • Ability to work well under pressure and adapt to changes in project priorities
  • Must be able to accommodate a flexible work schedule.
  • Point-of-Sale Hardware/programming experience
  • Able to install and update Square and Toast POS systems
  • Understanding of Square and Toast systems
  • Experience integrating and supporting 3rd party apps (i.e. OlO, Paytronix, Gratshare)
Presented by Garrett Moyer with Gecko Hospitality
Please send your resume by return email

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Garrett Moyer

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