Regional Director of Operations

Charlotte, NC (Onsite, Corporate Office)

Travel: 70% 

Salary Range: $95,000- $120,000 based on experience level

Type: Full-Time

An ambitious hospitality brand is looking for a Regional Director of Operations to join at a crucial time of growth and expansion. This role requires an individual who is adept at wearing multiple hats within a fast-paced, all-hands-on-deck environment.

You'll be responsible for all hotel operational standards, sales efforts, pricing strategies, GM training, and third-party operational relationships. With the focus on achieving excellent operations acumen and profitability, you'll ensure a smooth opening of new hotels, and be responsible for hiring new GMs and staff, and their training.

You will provide leadership in driving the experience strategy and be accountable for implementing and aligning resources for all operational and customer experience projects, processes, and strategies that support the business. You will work closely with various departments, including brand marketing, real estate, technology, HR, labor relations, and sales and operations.

Key responsibilities include overseeing the creation and execution of operational standards, developing a customer-focused vision, and creating a revenue management and room sales strategy. You will be expected to foster a diverse and inclusive workplace, collaborating closely with the business leaders.

To qualify, you should have 10+ years’ experience in roles spanning general management, strategy and/or marketing in global consumer and hospitality companies. A successful track record in the hospitality space, proven leadership abilities, and significant P&L experience are essential.

You must also be comfortable with 70% travel.

Benefits include Medical, Dental, and Vision Insurance, 401(k) Retirement Plan with Company Match, Paid Vacation and Sick Days, Company Paid Life and Disability Insurance, and Employee Perks and Discounts.