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Hotel. Casino. Private Club. Resort. Vacation Club. Restaurant.
Restaurant Manager
Elmhurst, NY US
Job Description
- Lead, manage, and develop a team of front-of-house and back-of-house staff to ensure a high level of performance and professionalism.
- Ensure consistent and exceptional customer service standards are maintained to drive guest satisfaction and loyalty.
- Oversee daily restaurant operations, including opening and closing procedures, staffing schedules, and maintaining a clean and safe environment.
- Monitor and manage inventory levels, ensuring that supplies and ingredients are consistently stocked and accounted for.
- Handle guest inquiries, complaints, and special requests with professionalism, addressing any issues to ensure positive experiences.
- Develop and implement strategies to increase restaurant sales, promote special events, and improve operational efficiency.
- Manage and maintain budgets, including payroll, food, and beverage costs, to achieve financial goals.
- Collaborate with other departments to ensure smooth operations and adherence to health and safety regulations.
- Conduct regular performance evaluations and provide ongoing training to staff, ensuring that team members are motivated and equipped to deliver top-tier service.
- Monitor and enforce health, safety, and cleanliness standards to maintain a safe and inviting environment for both employees and guests.
- Previous experience in restaurant management or supervisory roles in a high-volume, fast-paced dining environment.
- Strong leadership, communication, and interpersonal skills.
- Ability to multitask and thrive under pressure.
- In-depth knowledge of restaurant operations, including food safety, inventory management, and financial reporting.
- Proven ability to develop and motivate a team to meet performance goals and deliver exceptional guest experiences.
- Flexibility to work evenings, weekends, and holidays as required.
- A passion for food, hospitality, and creating a positive guest experience.
Meet Your Recruiter
Georgia Westwood, CPC
Franchise Partner | Restaurant Division
Georgia Westwood recognizes the importance of "doing what you love and loving what you do;" she thrives on being a part of others achievements. This, coupled with an extensive Restaurant Director background, gives her an edge in this competitive recruiting world! Georgia's career in hospitality started in 1998 with Metromedia Restaurant Group, where she developed and spent ten years. In August 2008, Georgia joined Havana Central as Director of Training and Development and was instrumental to their growth.
In 2013, Georgia joined Gecko Hospitality New York. She is a native New York girl and looks forward to continuing to work and build the New York market.
“I loved my jobs, and if I can give someone else the same experience of waking up every day happy to get to work, then I’ve done my job… and it’s a fabulous day!”
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