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Hotel. Casino. Private Club. Resort. Vacation Club. Restaurant.
Gecko Hospitality
https://www.geckohospitality.com/wp-content/uploads/2021/06/JB-Square-200x200-1.png
https://www.geckohospitality.com
https://www.geckohospitality.com
USD
62000
YEAR
true
Restaurant Service Manager
Posted: 11/25/2024
2024-11-25
2025-01-04
Country:
US
Job ID: AO897254210
Salary: $62000 / year
State/Province: CT
Job Description
Restaurant Service Manager
Manchester, CT
Job Description:
We are looking for a dedicated and customer-focused Restaurant Service Manager to lead our front-of-house operations in a high-energy, casual dining environment. The ideal candidate will have strong leadership skills, a passion for hospitality, and a proven track record of delivering excellent guest experiences. This role is responsible for managing service quality, developing team members, and ensuring that guests leave with a memorable dining experience.
Key Responsibilities:
- Oversee front-of-house operations, ensuring efficient and high-quality service during all shifts.
- Lead, train, and develop a team of servers, hosts, and bartenders, fostering a positive and service-oriented culture.
- Manage guest interactions and handle complaints or concerns, ensuring quick resolutions and maintaining high customer satisfaction.
- Collaborate with kitchen and management teams to ensure smooth coordination between front- and back-of-house operations.
- Monitor service performance, conduct staff evaluations, and implement continuous improvement strategies to enhance guest experience.
- Assist with staff scheduling to ensure adequate coverage while managing labor costs effectively.
- Ensure compliance with health and safety regulations, maintaining a clean and organized dining environment.
- Conduct regular service training sessions to ensure the team upholds company standards and provides exceptional hospitality.
- Contribute to marketing efforts by promoting specials and events to increase guest traffic and engagement.
Qualifications:
- Minimum of 3-5 years of experience in restaurant management, preferably in a casual dining or high-volume environment.
- Strong leadership and communication skills, with the ability to inspire and motivate a diverse team.
- Excellent customer service skills, with a focus on delivering an exceptional guest experience.
- Proven ability to manage staffing, scheduling, and service quality effectively.
- Knowledge of food safety and sanitation standards.
- Flexibility to work evenings, weekends, and holidays as needed.
Join our team and help create a welcoming, energetic atmosphere where great food and great service meet to deliver an outstanding dining experience!
#CTJOBS
#CTRESTAURANTJOBS
#CTRESTAURANTMANAGERS
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#GECKOTRISTATE
#GECKOHOSPITALITY
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Discover exciting job opportunities in the vibrant area around Manchester, Connecticut! Nestled in the heart of New England, this region boasts a rich history, picturesque landscapes, and a thriving business community. Considered the 'Silk City', Manchester offers a perfect blend of small-town charm and modern amenities. With proximity to notable landmarks like Wickham Park and the Lutz Children's Museum, as well as trendy eateries serving up New England staples like clam chowder and lobster rolls, this area has something for everyone. Explore our job listings today and embark on a rewarding career journey in this enchanting and dynamic region!
