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Seeking a Service Manager to Drive Excellence- Salary up to $60,000
Job Description
Seeking a Service Manager to Drive Excellence
Salary up to $60,000 depending upon experience
Concord, NC
We are on the hunt for a dynamic and experienced Service Manager to join a thriving team for front-of-house operations. If you have a passion for providing exceptional customer service, fostering a positive work environment, and driving operational excellence, we want to hear from you!
Key Responsibilities
- Oversee Daily Operations: Manage the front-of-house team to ensure smooth and efficient service.
- Customer Satisfaction: Guarantee an outstanding dining experience for every guest.
- Staff Training and Mentorship: Train, coach, and mentor service staff to uphold high standards.
- Inventory Management: Oversee inventory and supplies to meet customer demands.
- Collaborative Service: Work closely with the kitchen and bar teams to ensure seamless service delivery.
- Handle Feedback: Address customer complaints and feedback with professionalism and efficiency.
- Health and Safety: Implement and enforce health and safety standards.
- Positive Work Environment: Foster a positive and motivating work atmosphere.
- Optimize Productivity: Manage schedules and labor costs effectively.
- Team Collaboration: Work with the management team to enhance overall restaurant performance.
Qualifications
- Experience: Minimum of 2 years in a managerial role within the hospitality industry.
- Leadership Skills: Strong leadership and communication abilities to motivate and mentor team members.
- Customer Service Excellence: Proven track record of delivering high-quality customer service.
- Organizational Skills: Exceptional organizational and time management capabilities.
- Inventory Knowledge: Familiarity with inventory management and control practices.
- Regulatory Compliance: Understanding of health and safety regulations with the ability to enforce them effectively.
- Flexibility: Willingness to work evenings, weekends, and holidays as required.
- Technical Proficiency: Proficiency in point-of-sale and inventory management software is a plus.
- Certifications: Certification in food safety and/or alcohol service is advantageous.
Benefits
- Competitive Salary: Earn up to $60,000 with bonus opportunities based on performance.
- Health Coverage: Comprehensive health and dental insurance plans.
- Retirement Savings: 401(k) plan with company match.
- Work-Life Balance: Paid vacation and sick days.
- Career Development: Ongoing training and development programs.
- Employee Discounts: Enjoy dining discounts and other perks.
- Supportive Environment: A focus on teamwork and personal growth.
- Career Advancement: Opportunities for career growth within the company.
- Flexible Scheduling: Options to accommodate personal needs.
If you are ready to bring your expertise and passion for hospitality to a thriving environment and drive excellence, apply now to become our next Service Manager!
Send resumes to kimber@geckohospitality.com
Meet Your Recruiter
Since 2000, Gecko Hospitality and its dedicated Franchise Partners and Recruiters throughout the United States and Canada have been pioneers in the hospitality recruiting industry. The value that Gecko Hospitality provides to its clientele is evident in the advanced networking and technology skills our professional recruiters possess in identifying qualified restaurant professionals.
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