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Service Manager | Popular Corporate Restaurant Group | Easton, PA
Easton, PA US
Job Description
Restaurant Service Manager
Popular Casual Full-Service Group
Easton, PA
Salary of $60k + plus Bonus, Benefits, Future Advancement
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About Us:
We're a popular corporate restaurant concept restaurant located in Easton, PA, dedicated to providing exceptional dining experiences to our guests. We're seeking a highly skilled and motivated Service Manager to join our team in Easton, PA.
Job Summary:
As a Service Manager, you will be responsible for leading our front-of-house team to deliver outstanding service, ensuring seamless operations, and driving sales growth. If you're passionate about hospitality, leadership, and providing top-notch guest experiences, we want to hear from you!
Responsibilities:
- Lead and manage a team of servers, bartenders, and hosts/hostesses to achieve exceptional service standards
- Develop and implement strategies to increase sales, improve customer satisfaction, and enhance overall dining experience
- Collaborate with the management team to create and execute plans for promotions, events, and menu launches
- Monitor and control labor costs, inventory, and supplies to optimize profitability
- Ensure compliance with company policies, procedures, and standards
- Foster a positive and inclusive work environment, promoting employee engagement and development
- Interact with guests to ensure satisfaction, resolve concerns, and gather feedback
What We Offer:
- Competitive salary
- Bonus potential based on performance
- Comprehensive health benefits (medical, dental, vision)
- 401(k) plan with company match
- Paid time off and holidays
- Opportunities for professional growth and development
- Fun, dynamic work environment in the vibrant city of Easton, PA
Requirements:
- 2+ years of experience in a service management role, preferably in a high-volume restaurant environment
- Proven track record of driving sales growth, improving customer satisfaction, and leading high-performing teams
- Excellent communication, leadership, and problem-solving skills
- Ability to work in a fast-paced environment and adapt to changing situations
- Familiarity with point-of-sale systems and restaurant operations software

How to Apply:
If you're a motivated and experienced Service Manager looking for a new challenge in Easton, PA, please send your resume to nate@geckohospitality.com!Â
Meet Your Recruiter
Nathan Mast
Nathan Mast grew up in his parent’s and grandmother’s kitchen, he loved to cook and to help assist any way he could. His lifelong dream was to work as a chef or in a restaurant. After graduating with a degree in Restaurant Management, he began his managing career during the brew pub boom of the early 2000s in a full-service brew pub restaurant and lounge. He quickly rose through the ranks to become the corporate beverage manager of the company’s two locations.
From there, he moved on to be the lead hospitality and beverage manager of the newly built local casino where he thrived in the high pace environment, focused on training and service. Nathan then took his expertise to Philadelphia to assist in the opening of their new casino on the waterfront where he utilized the great experience of the Sands Casino opening to help guide the team to a successful opening and first year.
Finally, Nathan relocated back to the Lehigh Valley to be closer to family and work for one of the upcoming (to the area) casual sports bar restaurants where he spent the next almost 10 years opening new locations, becoming a corporate training store on 3 separate occasions, and running a top store in the company.
Nathan is looking forward to using his ability to build trusting relationships with his team and utilizing the knowledge and experience he has gathered throughout his 21 years in the hospitality business to become a successful recruiter. In his spare time, Nathan is a huge Philadelphia sports fan, loves to be in the kitchen and when the weather cooperates, enjoys playing golf and any outdoor sport.
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