Exciting Opportunity to Join an Incredible Team with A Ton of Growth

$50,000 + bonus of up to $15K - $30K

Paid vacation

Comprehensive benefits package

Are you a hospitality guru with a passion for people and providing exceptional service? Do you thrive in a fun and dynamic work environment? Look no further, because we have the perfect opportunity for you! Our Sterling Heights, MI location is seeking a talented Service Manager to join our team and help us continue to deliver top-notch service to our guests. With exciting perks like flexible work schedules, friendly competitions, recognition programs, and opportunities for growth, this is not your average management position.

As the Service Manager, you will play a crucial role in driving sales, ensuring guest satisfaction, and upholding our high standards of service. You will also have the opportunity to develop and train our Front of House team while enforcing compliance with all employment policies. Plus, with discounts on delicious food and drinks, what's not to love?

Responsibilities:

• Lead by example by providing excellent service and maintaining high standards of quality.
• Train and develop Front of House employees while enforcing company policies.
• Manage liquor orders and costs while ensuring compliance with liquor laws.
• Conduct performance evaluations, provide coaching and discipline when necessary.
• Assist in hiring new employees by reviewing applications and conducting interviews.
• Create schedules for employees while assigning tasks before, during, and after open hours.
• Foster a fun and safe work environment for all team members.

Requirements:

• Previous management experience in the hospitality industry is a must!
• A passion for providing exceptional service and commitment to quality.
• Strong understanding of restaurant operations controls and financial statements.
• Knowledge of Food Safe and WorkSafe requirements.
• Proven track record of training and developing teams.
• Excellent communication skills with the ability to build strong relationships.

Benefits:

• Comprehensive medical plans
• Dental and vision insurance coverage
• Generous leave policies (paid vacation, parental leave)
• Support for adoption
• Short-term and long-term disability plans
• Life insurance coverage
• Accidental insurance coverage
• Critical illness protection
• Identity theft protection
• Employee assistance program
• Retirement planning with 401(k) plan
• Flexible spending accounts
• Tuition reimbursements (up to $5,250 annually)
• Monthly profit sharing opportunities
• Quarterly restricted stock units program
• Community support initiatives
• Annual holiday bonus opportunity

Join our team and take pride in delivering hand-crafted food and friendly service to our guests. Apply now to become our next rock star Service Manager in Sterling Heights, MI and be a part of something special!

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