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Hotel. Casino. Private Club. Resort. Vacation Club. Restaurant.

Service Manager

Banner Elk, NC 28604

Posted: 03/21/2025 Country: US Job ID: 2088 Salary: 1,200 State/Province:

Job Description

Service Manager
Upscale Fine Dining
Seasonal Opening

We’re in search of a Fine Dining Manager who believes strongly in delivering exceptional service and will make it their goal to ensure each guest leaves with the impression they’ve received the highest level of personal attention. Apply immediately for this opportunity in Banner Elk, NC

Title of Position: Service Manager

Job Description: The Service Manager will make sure that the restaurant is set up for success every day and be the ambassador of the restaurant.  The Service Manager will supervise every facet of restaurant operations, will ensure exceptional guest service meeting or exceeding expectations, and will make certain the restaurant is appropriately staffed to satisfy the guest’s needs. 

Duties and Responsibilities:
• Monitor daily guest service
• Update daily projections and specialty offerings with the service personnel
• Schedule all Service employees and monitor overtime
• Be physically present on the floor during service to ensure service standards
• Guide, direct and train service staff; observe the flow of guests, and provide assistance when necessary
• Assist in expediting smooth seating and guest satisfaction/special requests
• Communicate with the kitchen regarding the pace of service, special needs, and guest satisfaction
• Assist in wine sales and service
• Hire and Train the staff to have comprehensive knowledge of the menu, wine list and service standards     
• Observe staff appearance before and during service and take action as necessary
• Discuss any service procedures that need addressing
• Conduct trainings and staff meetings as needed to clearly communicate expectations to the team

Qualifications:
• Prior Service Manager experience is desirable
• Fine-Dining experience is preferred
• Strong communication skills; both written and verbal

Why Work With Us?
  • Seasonal work May through November 2025
  • Develop your fine dining knowledge
  • Independently Owned
  • Closed Sunday and Monday
  • Dinner service only Tuesday-Saturday
  •  $1200 weekly and housing allowance
  • Housing Provided
APPLY TO KIM@GECKOHOSPITALITY.COM 

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About Banner Elk, NC

Ready for a career adventure in the breathtaking Banner Elk, North Carolina area? Dive into our job listings and discover the unique charm and boundless growth opportunities this vibrant region has to offer. Nestled in the Blue Ridge Mountains, Banner Elk boasts stunning natural beauty, with the Grandfather Mountain and Linville Gorge Wilderness just a stone's throw away. Immerse yourself in the local culture by sampling delectable Appalachian cuisine, exploring the Banner Elk Winery, or catching a show at the Lees-McRae Summer Theatre. With nearby attractions like the Sugar Mountain Resort and the Mile High Swinging Bridge at the Grandfather Mountain, your career journey in this enchanting region promises to be as thrilling as it is rewarding. Begin your job search today and embark on a professional endeavor surrounded by unparalleled natural wonders and cultural riches.