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Hotel. Casino. Private Club. Resort. Vacation Club. Restaurant.
Service Manager
1741 Business Center Drive, Suite 200 Reston, VA 20190 US
Job Description
Newport News/ Norfolk/ Hampton VA
Salary Range $55,000 - $58,000
Excellent Work Life Balance
Full Benefits
If you are looking for a place to grow personally and professionally and do meaningful work, then this is role in Norfolk, VA. area is for you! Our organization provides a comprehensive benefits package, a flexible, supportive environment, and rewarding work that helps you to achieve a fulfilling work-life balance.
Service Manager Norfolk VA.
Responsibilities: Manages associates primarily in the Front-of-House and secondarily the Back-of-House operations. These positions include line attendants, cashiers, utility, prep, storeroom clerk, cooks. Is responsible for the overall direction, coordination, and evaluation of these functions. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Supervises Through Subordinates: The line attendants, cashiers, utility, prep, storeroom clerk, cooks.
Summary: Responsible for ensuring that daily operations (board or retail) meet required operating standards and financial goals. Identifies client/guest needs and interacts in a positive, proactive manner. Works on a consistent basis with front and back of house personnel to ensure customer satisfaction and encourage repeat business. Responsible for ensuring that customer complaints are appropriately handled and rectified. Oversees the sanitation and maintenance of equipment. Participates in weekly inventory upon request of Food Service Director or General Manager. Responsible for operating the site within the prescribed budget. Responsible for ensuring daily and weekly labor hours are compliant within budget.
Our organization offers room for growth. We service the hospitality, full dining, and quick service restaurants, universities, and facilities. Our company has been established for almost 25 years and we want talent who are interested in developing their careers to the next level.
Compensation Package and starting salary $55,000 - $58,000 (DOE)
Amazing Benefit Packages:
o Health/Dental/Vision
o Paid Time Off
o 401(k) matched up to 4%
o Short- and Long-Term Disability
o Tuition Reimbursement
o Employee Referral Program
o Pet Insurance
o Discounts: Hotels, Travel, Tickets
Qualifications
- Associate degree (A. A.) from two-year college; or one to two years related experience and/or training.
- Background Clearance: Must be able to pass criminal background check.
- While performing the duties of this job, the employee is regularly required to talk or hear and taste or smell. The employee frequently is required to stand; walk; sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
If this sounds like a great fit for you- Apply Now to our Service Manager, Norfolk, VA. Opening for an immediate interview. Resumes can be sent directly to TomBull@GeckoHospitality.com
Meet Your Recruiter
Tom Bull, CPC
Tom Bull, CPC is the senior executive recruiter for Gecko Hospitality, Virginia and DC. Tom has a big background in restaurant operations with prior experience as DO for Applebee’s.
After joining Gecko in 2010 he has successfully developed an extensive client and candidate base throughout Washington DC and Virginia. Tom has received numerous awards for top performance during his career at Gecko. He receives frequent accolades from candidates and clients for his ability to fill job orders fast.
Tom’s experience in operations and recruiting provide a solid foundation allowing him to fill some of the most challenging positions, fast. He has connections at all levels within the restaurant segment from unit managers to Senior VP level operations, in addition to Executive Chefs and similar culinary roles.
Tom’s success is built on his ability to develop strong business relationships and works ethically with a high sense of urgency.
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