Exciting Opportunity to Join an Incredible Team with A Ton of Growth

$50,000 - $55,000 + bonus

2 weeks vacation

A lot of room for growth

Are You Ready to Take Your Service Career to the Next Level? We're Looking for an Experienced Service Manager to Join Our Team and Help Us Deliver Exceptional Guest Experiences! Our restaurant is a family-oriented environment that values the well-being of our people. We prioritize creating a space where our guests feel welcomed and taken care of, and we strive to create an atmosphere of collaboration between our team members. If you want to be part of a team that's passionate about providing great service, then this is the opportunity for you!

Our Burnaby restaurant is now looking for an experienced Service Manager to join our team. The ideal candidate will have previous supervisory experience in the restaurant industry and a passion for guest service. In this role, you will be responsible for day-to-day shift management, training and development of service team members, and “4 walls marketing” initiatives. You will also have the opportunity to work with other departments in order to maximize sales opportunities within the restaurant. If you think you have what it takes, apply today!

As a Service Manager in Burnaby, your primary responsibility will be managing day-to-day operations within the restaurant. This includes promoting a passion for service and salesmanship, ensuring appropriate service levels at all times including shoulder periods, assisting where necessary on the floor during peak times, recruiting new staff members, training and developing existing staff members, scheduling shifts accordingly, performance management of staff members, working with other departments to maximize sales opportunities within the restaurant, maintaining open communication between management and team members as well as front of house and back of house teams. You will also be responsible for ensuring all standards are followed related to safety protocols as well as food preparation or finishing timing and cleanliness.

Responsibilities:

• Promoting a passion for service and salesmanship

• Day to day shift management

• Recruitment & training & development & scheduling & performance management of Service team members

• “4 walls marketing” initiatives

• Developing & participating in positive working environment

• Maintaining open communication between management & team members

• Ensuring all standards & policies are followed related to safety protocols as well as food preparation or finishing timing & cleanliness

Requirements:

• Previous service experience; supervisory experience preferred

• A demonstrated commitment to guest service

• Excellent communication & interpersonal skills

• High energy & commitment to excellence & continuous learning

• Experience training & developing others

• Passion for food & commitment to quality

• Ability to create & seize sales opportunities within the restaurant

Benefits:

• Competitive compensation

• Industry leading benefit package

• Inclusion in corporate events

• Flexible schedule

• Leadership workshops for growth/development

• Extensive E-Learning training program

• RRSP contributions matching up 4% total annual salary after one year full time employment

If this sounds like something you'd love doing every day - apply for the Service Manager Position at our Burnaby location today!

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